AT&T has been named one of the worst carriers in the U.S. in terms of quality service amongst a survey group of 50,000 individuals from across the country. In a study carried about by Consumer Reports and spotted by ModmyI, AT&T was named the worst in service availability, dropped calls, circuit capacity and voice service, out of the top four carriers.
The top ranking service provider, Verizon came out on top of T-Mobile, followed by Sprint, with AT&T in dead last. The readers score was judged on user’s average monthly bill, customer support and cellular service that included voice, messaging, web access and email.
The surprising part of this news is that country’s only supplier of the iPhone, AT&T, did so poorly on the country’s most popular smartphone device. AT&T ranked the worst in 19 out of the 26 cities surveyed in terms of customer service, while Verizon ranked number one in all 26 cities surveyed.
Tags: cellular service, circuit capacity, consumer reports, customer service, customer support, Iphone, quality service, ranked number, score, service availability, service provider, sprint, survey group, verizon, voice service
Pingback: Noel Flash » AT&T rated worst carrier in the U.S. Audio by about